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An interactive SMS messaging and mobile application platform, that allows real time communications in a variety of transaction environments
Welcome to F12 Ltd

Our company is focused on providing customer facing systems that interact with transactional environments such as the ones found in banking. Although not limited to it, our technology has been used by banks and insurance companies to facilitate transactions using mobile phones, Call centres and IVR, as well as Teller based interaction.

The common point in all three environments is a graphical flow editor that allows organisations to script their business rules into an executable flow. This unique technology was developed in house and has been successfully used in large scale 7/24 operations.

F12 Ltd operates in a growing number of countries around the world, selling their systems through a number of geographic and global partners.

We specialise in the financial industry but the product range can be applied across a range of customer facing environments where security and availability are essential.

Range of Flexible Solutions
F12 Ltd expertise in flow driven transactional technology has led to a unique range of products used in customer service. This ranges from using MoneyGuard for SMS alerting to combat fraud and provide customer service, using Technocall for large scale call centres to provide self service, and operator assisted banking services, and to using Floware to provide a windows front end to drive the interaction between an operator, the customer and the various back end systems.
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Europe:
Mon-Fri 8 am-8 pm CET
Australia:
Mon - Fri 8 am - 8 pm AEST
+36 1 345 5820
Provides complete computer telephony platform for Call Centre and IVR applications including Inbound and Outbound calls, Supervisor functionality, Call recording and Call Routing.
An SOA tool providing a windows front end guiding an operator through a business process using a single flow that interacts with the various relevant back end applications

Copyright 2011 - F12 Ltd